Showing sympathy and empathy.

If someone you know opens up about her hair thinning and/or hair loss with you, the first thing you should always do is show a sense of sympathy and empathy.

The fact that someone opens up about her hair growth issue to you is a big first step in itself.

You should never make light of this situation. In fact, this actually means you have a responsibility to help.
Research shows that 46% of women suffer in silence, not knowing where to turn for help. This could be one of your friends.

Sometimes, a good friend is simply someone who lends her ear to listen and sympathise – because we all need someone to talk to. Showing sympathy is as simple as acknowledging your friend’s emotional difficulty and hardship, and providing a source of comfort and assurance for her – even if you have never experienced hair loss yourself.

However being a good friend often means practising empathy and giving advice.

If you have had a personal experience with a hair loss condition before, you should make an effort to empathise. You can do this by relating to her hair loss situation and letting her know that you actually understand what it is like, because you have been in a similar situation.

Please watch the video below for inspiration and information so that you can better sympathise, empathise and be a friend.



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